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How do I charge the doorbell?
When you start your doorbell, make sure you charge it first! It's as simple as that! This is guaranteed to make your doorbell last longer than it would have with its charging from the factory! If it's already mounted on the door, no problem! Just use a screwdriver to unlock it and drag it upwards. Find the USB cable that was provided in the box and connect it with the chime (USB-A). Open the protective cover on the bottom of the doorbell and connect the USB cable (USB-C) to the doorbell. The ring light will show you the charge status, so you'll always know how much power you have!
What is the expected battery life of the doorbell between the charges?
In a typical household with ~10 interactions per day, the doorbell will last for 6 months on a single charge.
The battery life is mainly impacted by the video usage and really cold weather.
Will I be informed when the battery is getting low?
Indeed, the Doro Doorbell continuously monitors its battery level and will inform you and your family members via the Doro Hemma app through a two-step notification process. The first alert is sent when the battery level falls below 15% (low battery), and a critical battery alert is issued at 5%.
How can I see the battery level of my doorbell?
You can tell by how the ring light (the light around the doorbell button) indicates:
0-5% Flashing Red
6-15% Fading Red 1
16-80% Fading Orange
81-99% Fading Green
100% - Steady Green
It is also visible in your Doro Hemma app, which sends notifications if the battery is running low.
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